Lead Developer

Please describe your organization.

We've produced mobile apps as well as a website. The primary use of our website is to have an area for users to fill out background forms, and we transfer data between the site and our mobile applications. Users can start creating a form on one of the apps and then finish it on a different device on the website. All the data is synced.

We help small businesses become more productive using software tools. We generally focus on electrical engineers and similar professions.

What is your role and responsibilities ?

I'm the lead developer.

Opportunity Challenge

What was your goal for working with ChromeInfo Technologies ?

We have various projects with them, but we really need an offshore team for a staff augmentation project working on two main initiatives.

Please describe the scope of their work.

[It was] software development. They did a little bit of testing too. The two developers develop for two different platforms. They would talk to each other and we would pass information between them.

What was your process for selecting ChromeInfo Technologies ?

We looked at some outsourcing companies around the globe. We approached ChromeInfo and asked them if they would be interested in doing a proof of concept. Based on the results of that we were quite happy that they fully understood what we wanted to do and were able to deliver on time and within budget.

SOLUTION

What was your process for selecting ChromeInfo Technologies ?

We tried three other app developers prior to them. You can't really tell what they're like until you start using them. We settled on them, and we've been with them for close to two years now. They are in India.

Can you give a sense of the size of the initiative ?

I don't know. We employ them on a full-time basis.

When was the work completed ?

It's a permanent, long-term commitment.

RESULTS & FEEDBACK

Do you have any statistics or metrics on the project ?

Not really. We're a small team – six total. We don't have any internal metrics to judge the performance. If they do a good job, their code passes through testing well.

Are you satisfied with their performance ?

Yes. We're very happy with them. We've had the same two subcontractors, and it's been working well. We connect through Skype and email. They were miles ahead of the other companies we tried.

Is there anything unique or special about ChromeInfo Technologies that really makes them stand out ?

They do the work, and it gets done on time. We're happy with their standard of work. They're very responsive. They'll respond within 30 seconds when I send a message. For the other companies you would have a long wait. You couldn't get anything done. One of our requirements is they had to be online during set hours. They're very flexible. They were on time for all major deadlines.

We ask you to rate ChromeInfo Technologies on a scale of one to five, with five being the top score. What would you give them out of five for the quality of their work ?

Four and a half.

For schedule, as in being on time and meeting deadlines ?

Five.

For cost, as in value for your money and sticking with the original estimates ?

Five. We had issues early on but, right now, they work hard to meet our timelines.

For the overall score ?

Five